PRIVACY POLICY
Effective Date: March 3, 2025
1. Introduction
ROI Flooring (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://roiflooringltd.co.uk (“Site”). By accessing or using our Site, you consent to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect and process the following personal data when you voluntarily provide it through forms on our Site, such as the Contact Form:
- Name
- Email Address
- Phone Number
- Business/Company Name (if applicable)
- Any message or additional details provided by you
2.2 Automatically Collected Information
When you visit our Site, we may automatically collect the following data:
- IP address
- Browser type and version
- Operating system
- Referral source (how you arrived at our website)
- Date and time of visit
- Pages visited and time spent on each page
2.3 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. By using our website, you agree to the use of cookies. You can adjust your browser settings to disable cookies at any time.
3. How We Use Your Information
We use the information collected for the following purposes:
✅ To Provide Services – Responding to inquiries and requests submitted through our contact forms.
✅ To Improve User Experience – Understanding how visitors interact with our Site to enhance performance.
✅ To Communicate with You – Sending updates, responding to messages, and offering customer support.
✅ To Ensure Security – Preventing fraud, detecting security risks, and protecting our Site and users.
4. How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share information:
- With service providers that help us operate the website (e.g., hosting, analytics).
- To comply with legal obligations, such as responding to law enforcement requests.
- To protect our business, customers, and website security.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no data transmission over the internet is 100% secure, and we encourage users to take necessary precautions when sharing sensitive information.
6. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy applies only to ROI Flooring, and we are not responsible for how third-party sites handle your data. Please review their privacy policies before submitting information.
7. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access Your Data – Request a copy of the personal data we hold about you.
- Correct or Delete Data – Request corrections or deletion of your personal information.
- Opt-Out of Communications – Unsubscribe from marketing emails at any time.
- Restrict or Object to Processing – Limit how we process your data.
To exercise any of these rights, please contact us at [Your Contact Email].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: info@roiflooringltd.co.uk
📍 Address: 59 Broadfield, Broadhurst Gardens NW6 4JY
📞 Phone: +44 7535 935779